Building the future with code. Specialized in scalable architecture, technical leadership, and crafting premium digital experiences.
Overseeing development and implementation of technology strategies, managing technology teams, and aligning technology with company goals.
Responsible for all emerging technologies, building reliable, scalable, secure, and high-performance technology stacks.
Drove the architecture and delivery of a reliable, scalable, and secure software platform.
Designed, developed, and documented software in an agile method; directed a strong team of developers and analysts.
Developed software and hardware solutions for enterprise cost savings and customer experience control.
Crafted project plans, developed implementation strategies, and assessed customer needs.
Implemented J2EE software suite for financial aid; acted as technical lead.
An industry-leading virtual assistant handling 10,000+ daily chat requests. It automates 90% of support volume without human escalation while maintaining an 87% user satisfaction rate.
Spearheaded a deep technical partnership with Google, utilizing GCP to create seamless user experiences. Recognized by Google for cutting-edge implementation and co-authored new technology standards.
National conference keynotes: 'How Chatbots Will Empower Students and Teachers' and 'Watch and Learn: Real-Time Chatbot Creation'. Showcasing the practical application of AI in education.
View Details →Designed and implemented a scalable NLP processing system for service automation. Rapidly prototyped and deployed to production in 4 months, driving significant cost reductions.
Architected a custom hardware/software solution for retail cost savings. Enhanced Point-of-Sale systems and delivered the solution at 40% of the cost of off-the-shelf alternatives.